UPDATED 3/27/2020

The Humane Society of San Bernardino Valley (HSSBV) has been closely monitoring the COVID-19 activity locally and nationally. Because we care about the animals and people in our community, and as an essential service, we are taking measures to stay open while mitigating exposure for our employees and community members out of concern for public health. Effective Monday, March 30, 2020 we will be suspending performing spay and neuter surgeries. Fighting pet overpopulation remains our mission and focus. However, during this national and worldwide pandemic, we support and are following recommendations of the AVMA, CDC and WHO. This is a temporary change to service and we look forward to returning to offering low cost spay and neuter surgeries soon.

Also, effective, Monday, March 30, 2020, we will be offering the following services by appointment only Monday – Friday from 8:30 am – 4:30 pm:

  • Vaccines for puppies and kittens
  • Rabies vaccines for pets of any age
  • Urgent care/emergency (including illness, injury, prescription refill, etc)
  • Euthanasia

If you have a current appointment scheduled with us for your pets vaccines or overall wellness, this will not be canceled. All spay/neuter appointments are canceled. If you are not clear if your pet qualifies for these services, or if you would like to make an appointment, please call 909-386-1400.

We appreciate your patience during this challenging time. Please be aware hold times on the phone and the check in/out process for appointments may be longer than usual. Changes made to our regular process are for the protection and safety of the public, as well as our staff.

If you or anyone in your household is currently experiencing an active respiratory illness, we ask that you please schedule any appointments with us at least 14 days after the illness has passed.

As a reminder, the HSSBV offers all of our services for low cost. Additionally, we have financial assistance programs available for senior citizens, as well as low income clients or clients who have recently become unemployed. These programs are offered on a first come, first serve basis, while funding lasts. Please be aware that an application with the proper documentation will be needed in order to apply. Applying is not a guarantee of assistance.

The HSSBV Cruelty Investigation Program remains open at this time. If you suspect cruelty or neglect to an animal, please call 909-386-1400 ext 216 or 215. You can also fill out an online cruelty report here.

As a private non-profit the HSSBV is not funded by state, county or city government. We are not part of, or affiliated with, the Humane Society of the United States or the ASPCA. We need support from the community now more than ever in the following ways:

  • Financial donations- please mail donations to HSSBV 374 W Orange Show Road, San Bernardino, CA 92408 or visit HOW TO HELP RIGHT NOW for other options.
  • Wish List donations- Delivery of these donations via Amazon is preferred, as our office hours will be limited.


To view our Everyday Needs please Continue here

We appreciate your understanding, support and cooperation at this time. Thank you.