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909-386-1400
Please keep in mind our call volume can be very high, especially on Mondays, Fridays and after the launch of a new discount or voucher program. You are welcome to make an appointment over the phone, or by coming to the clinic in person. If you reach our voicemail, please leave one voicemail and we will return your call at the first opportunity. Fax: 909-386-1443
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Employment Opportunities

Job Title: Receptionist
Reports to: Clinic Manager
FLSA Status: Nonexempt, Hourly Position

General Function:

The receptionist drives the flow of clients and pets through the clinic, maximizes productivity of the veterinary medical staff, ensures good communication with staff members and clients and coordinates the care of clients and pets in a welcoming, friendly, professional and efficient manner.

Duties and Responsibilities:

Lead the Standard Service Sequence for the medical staff.

Provide professional, efficient and exceptional service at all times. This includes welcoming clients and pets, ensuring they are comfortable in the clinic and educating clients about their pet’s health.

Educate clients about preventive care, pet health needs, hospital services including spay and neuter services, and other issues.

Assist incoming clients by completing the required documentation, entering all pet information and history into the computer and ensuring prompt service.

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian’s instructions, selling retail products and scheduling future appointments.

Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Conduct administrative functions as necessary.

Perform other duties as assigned.

Skills and Abilities:

Effectively communicate in the English language both in writing and orally using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms using proper medical terminology. Know standard medical and business abbreviations.

Must have mental processes for reasoning, remembering, mathematics and language to perform the duties proficiently.

Ability to work at a computer for long periods of time. Able to work comfortably and confidently with a compute and specialized software in an efficient manner.

Add, subtract, multiply and divide and to compute rate, ratio and percent. Able to convert units of measurement.

Able to operate a phone system including place clients on hold, intercom, transfer calls, and forward messages.

Know the services the Humane Society provides.

Understand the life cycle and pathology of common parasites, and know the names of most common preventives, recommended treatments, and diagnostics needed.

Be familiar with zoonotic/ contagious diseases, including their prevention and steps to reduce or eliminate transmission.

Educate clients about common identification systems including tags and microchips.

Know the policies regarding provision of veterinary care, treatment of stray pets, deposits for hospitalized patients, payments, credit, pet insurance, and financial fees.

Be familiar with breeds and coat colors of pets.

Follow OSHA standards. Be able to find Material Safety Data Sheets quickly.

Carry out instructions furnished in written, oral and diagram form. Can provide directions/instructions.

Solve problems involving several variables. Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

Regularly stand, and to reach and feel with hands and arms.

Frequently walk, stoop, kneel or crouch, and to lift or move up to 50 pounds.

Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information. Specific vision abilities required by this job include close vision, distance vision, color vision peripheral vision depth perception, and ability to adjust focus.

Be confident around pets. Employee is routinely exposed to a variety of pets that may scratch or bites, and on occasion, exposed o anesthesia, radiation, biological hazards and medication/ controlled substances as well as zoonotic diseases.

Educates clients on preventive care, pet health needs and clinic services. Enthusiastically promotes the benefits of spay and neuter.

The noise level in the work environment is usually moderate.

Experience, Education and/or Training:

High school graduate or equivalent training.

Must be 18 years of age or older
Spanish speaking encouraged to apply
The Humane Society of San Bernardino Valley is an Equal Opportunity Employer. We do not discriminate on the grounds of race, religion, national origin, marital status, disability or any class protected by law.
The Humane Society of San Bernardino Valley is an At-Will employer. This is not a promise, offer or contract for employment.

Job Type: Full-time

Salary: $17.00 - $18.00 per hour

Benefits:

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Retirement plan

  • Vision insurance

Schedule:

  • 8 hour shift

  • Day shift

  • Monday to Friday

  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Veterinary experience: 1 year (Preferred)

  • Front Desk: 1 year (Preferred)

Language:

  • Spanish (Preferred)

To apply email your resume to tjohnson@hssbv.org  

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We’re looking for Veterinarians!

Times are tough and everyone is looking to hire veterinarians, right? Well, the Humane Society of San Bernardino is no different.

Due to the veterinarian shortage, we recently promoted Apollo the golden retriever from our clinic emotional support animal to Dogtor… but it's really not working out and we desperately need help.

Our low-cost clinic serves this area by performing over 3,000 vet exams and 7,000 spay/neuter surgeries a year for our low-income clients. Our medical team currently consists of 3 RVTs, 8 VAs, and Apollo, who periodically visits the clinic.

This employment is public student loan forgiveness eligible. Competitive salary and benefits package available. No evenings or after hour emergencies, supportive of work-life balance, great workplace, and awesome team!

The Humane Society of San Bernardino Valley, a non-profit organization with a mission to help the animals in the community and to reduce pet overpopulation, is seeking a full time/part time Veterinarians. We are a private non-profit facility, not an animal shelter or animal control agency. We have been dedicated to reducing the pet overpopulation problem in the inland empire for over 50 years.

The Humane Society of San Bernardino Valley is a 17,000 sq. ft. Veterinary Clinic and Education Center, providing quality low cost spay/neuter services and minor surgical procedures to over 10,000 dogs and cats a year. The clinic consists of two double surgery suites and 5 exam rooms. Our Wellness clinic provides vaccinations, health check-ups, preventive care, minor illness treatment, as well as a strong focus on client education.

To support our doctors, you have at your fingertips:

  • digital dental radiology

  • digital radiology

  • digital ultrasound

  • cautery

  • Idexx in-house diagnostic lab

  • Well-equipped surgery and dental suites.

  • Impromed PIMS to maintain a nearly paper free record keeping system

No evenings or after hour emergencies

  • Eight paid holidays to full time employees: New Year’s Day, Presidents Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and the day after, Christmas Day. The clinic is closed one week between Christmas and New Years

  • Health insurance

  • Dental and vision insurance

  • AFLAC supplemental benefits available

  • IRA with 3% match

  • Life insurance policy

  • Annual CE allowance

  • AVMA dues paid

The applicant must have the following:

  • Degree in Veterinary Medicine from an accredited veterinary college.

  • Current and valid California state veterinary license

  • Willingness to work in a fast paced environment that includes high-volume and pediatric spay/neuter surgeries, up to 35 daily.

  • Ability to manage support staff and client flow for 5 exam rooms, seeing up to 25 vet exams daily

  • A sincere respect for animals and an active concern for their well-being.

  • Work with humane officers and oversee care of animals involved in our cruelty cases.

  • Excellent communication, organization and technical skills

Our ideal candidate would be willing to work in our community wellness clinic and surgery clinic. Experience with HQHVSN is a plus. We are open to a community wellness only position for the right candidate.

New grads with a strong desire to learn and work in a fast-paced environment are welcome to apply. Apply by email, fax 909-380-7802, or apply in person today!!

Job Types: Full-time, Part-time

Salary: From $120,000.00 per year

Benefits:

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Professional development assistance

  • Retirement plan

  • Vision insurance

Schedule:

  • 8 hour shift

  • Monday to Friday

  • Weekends as needed


We have several positions available. The Humane Society provides an excellent employee benefits package which includes:
  • Medical Insurance
  • Dental Insurance
  • Insurance
  • IRA
  • Veterinarian Continuing Education
  • R.V.T Continuing Education
  • Liability Insurance
  • Cafeteria Plan
  • Paid Vacation
  • Sick Time
Please "Click Here" to print our Employment Application. Be sure to note which position you are applying for. Once completed, you can fax it to: 909-386-1443, email it to the appropriate staff member listed under the job posting or deliver it in person!